> ## Documentation Index
> Fetch the complete documentation index at: https://help.chimeedu.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ChimeEdu Student FAQs — Quizzes, Accounts & Progress

> Quick answers to common student questions about joining ChimeEdu, joining quizzes, submitting assessments, and tracking your progress.

Got a question about ChimeEdu? Check the answers below. Still stuck? Ask your teacher or [contact support](https://app.chimeedu.com/contact).

## Getting Started

<AccordionGroup>
  <Accordion title="Do I need an account to use ChimeEdu?">
    It depends on what you're doing. To join a **classroom**, access **assessments**, or save your **flash card progress**, you do need a student account. However, for **live quizzes**, you can join as a guest using just the 6-character join code — no account required. Keep in mind that guest quiz scores are not saved after the session ends, so if you want your results to be recorded, sign in before joining.
  </Accordion>

  <Accordion title="How do I create a student account?">
    <Steps>
      <Step title="Get your classroom join link">
        Ask your teacher for your classroom's join link or join code.
      </Step>

      <Step title="Visit the registration page">
        Go to [app.chimeedu.com/register](https://app.chimeedu.com/register) and fill in your name, email address, and a password (at least 10 characters).
      </Step>

      <Step title="Confirm your email">
        Check your inbox for a confirmation email and click the link inside to verify your address.
      </Step>

      <Step title="Join your classroom">
        Once signed in, use your teacher's join link or code to enrol in your classroom.
      </Step>
    </Steps>
  </Accordion>

  <Accordion title="How do I join my teacher's classroom?">
    Your teacher will share a **classroom join link** or a **join code** with you. Click the link (or go to your dashboard and enter the code when prompted) while signed in to your account. Once you join, the classroom and all of its activities, assessments, and study guides will appear on your dashboard automatically.
  </Accordion>
</AccordionGroup>

## Quizzes

<AccordionGroup>
  <Accordion title="How do I join a live quiz?">
    When your teacher starts a live quiz session, they'll display a **6-character join code** — usually on a projector or screen at the front of the class. Open any browser, go to [app.chimeedu.com](https://app.chimeedu.com), and enter the code in the join field on the homepage or your dashboard. The code is **case-insensitive**, so you don't need to worry about uppercase or lowercase letters. Once you enter the code, you'll be taken straight into the quiz lobby.
  </Accordion>

  <Accordion title="Can I join a quiz without an account?">
    Yes! You can join any live quiz as a **guest** — no account or sign-in needed. Just enter the 6-character join code in your browser. You'll be asked to enter a display name so your teacher and classmates can see you on the leaderboard. Your score will show during the session, but it won't be saved once the session ends.
  </Accordion>

  <Accordion title="Will my quiz score be saved?">
    Your quiz score is only saved if you are **signed in to your ChimeEdu account** when you join. If you participate as a guest, your score will appear on the live leaderboard during the session but will not be stored after the quiz ends. To make sure your results are recorded, always sign in before entering a join code.
  </Accordion>
</AccordionGroup>

## Assessments

<AccordionGroup>
  <Accordion title="What happens after I submit an assessment?">
    After you submit, a couple of things happen depending on the question types in the assessment:

    * **Objective questions** (multiple choice, true/false, fill-in-the-blank, image select) are **graded automatically**. You'll see your score for those questions right away.
    * **Written response questions** (open-ended or short-answer) are reviewed and graded **manually by your teacher**. You won't see a score for those until your teacher has reviewed your response and assigned a mark.

    Your teacher receives a notification as soon as you submit, so they know to check your responses.
  </Accordion>

  <Accordion title="Can I change my answers after submitting?">
    No — once you click **Submit**, your assessment is final and cannot be edited. Before submitting, take a moment to review all of your answers. If you believe there was a technical issue that affected your submission, contact your teacher as soon as possible and they can look into it.
  </Accordion>

  <Accordion title="Why haven't I received my written response score yet?">
    Written responses (open-ended questions) are reviewed and graded **manually by your teacher** — they aren't scored automatically. Your teacher needs to read your response and assign a mark before you'll see a score. If it's been a while and you're still waiting, check with your teacher directly.
  </Accordion>
</AccordionGroup>

## Flash Cards

<AccordionGroup>
  <Accordion title="How do I study with flash cards?">
    Open your classroom from your dashboard and find the flash card activity your teacher has assigned. Click it to go to the activity page, then choose a **study mode**:

    * **Flip** — classic front-and-back card flipping
    * **Type Answer** — type the answer before flipping
    * **Multiple Choice** — pick the correct answer from options

    Work through the deck at your own pace. ChimeEdu uses a spaced-repetition algorithm to show you cards you find harder more frequently, helping you remember them over time.
  </Accordion>

  <Accordion title="Does my flash card progress save between sessions?">
    Yes — your progress is **saved automatically** as long as you're signed in to your account. The spaced-repetition schedule remembers which cards you've mastered and which ones need more practice, so each time you return, you'll pick up right where you left off. If you're using flash cards as a guest (without signing in), your progress will not be saved.
  </Accordion>
</AccordionGroup>

## Experiences

<AccordionGroup>
  <Accordion title="What is an Experience?">
    An **Experience** is ChimeEdu's field trip tool. Your teacher creates an Experience to document a real-world outing — mapping the route, listing locations to visit, and collecting student journal entries along the way. As a student, you can **check in** at locations and **write journal entries** to record what you observed or learned. Experiences can also be shared with parents and staff.
  </Accordion>

  <Accordion title="Can my classmates see my journal entries?">
    That's up to your teacher. Your teacher controls the **visibility settings** for journal entries in each Experience. They can choose to keep entries private (visible only to you and the teacher) or to make them visible to your classmates. Check with your teacher if you're unsure what the visibility setting is for a particular Experience.
  </Accordion>
</AccordionGroup>

## Account

<AccordionGroup>
  <Accordion title="I forgot my password — what do I do?">
    <Steps>
      <Step title="Go to the forgot-password page">
        Visit [app.chimeedu.com/forgot-password](https://app.chimeedu.com/forgot-password).
      </Step>

      <Step title="Enter your email address">
        Type the email address you used when you registered and click **Send Reset Link**.
      </Step>

      <Step title="Check your inbox">
        Look for an email from ChimeEdu with a password reset link. If you don't see it after a minute or two, check your spam or junk folder.
      </Step>

      <Step title="Set a new password">
        Click the link in the email and choose a new password (at least 10 characters). Once saved, you can sign in straight away.
      </Step>
    </Steps>

    If you still can't get in, ask your teacher or [contact support](https://app.chimeedu.com/contact).
  </Accordion>

  <Accordion title="Can I use ChimeEdu on my phone?">
    Yes — ChimeEdu works in **any modern mobile browser**. You don't need to download an app. Open Chrome, Safari, Firefox, or Edge on your phone or tablet and go to [app.chimeedu.com](https://app.chimeedu.com). The platform is optimised for mobile and tablet screens, including iOS and Android devices. Pinch-to-zoom is supported throughout.
  </Accordion>
</AccordionGroup>


## Related topics

- [ChimeEdu Teacher FAQs — Classrooms, Activities & Plans](/help/faq-teachers.md)
- [Create Your ChimeEdu Student Account — Step by Step](/students/create-account.md)
- [Getting Started on ChimeEdu: Complete Student Guide](/students/introduction.md)
- [Run Live Class Quizzes with Join Codes and Leaderboards](/teachers/activities/quizzes.md)
- [Quick Activities: No Account Needed for One-Off Sessions](/teachers/activities/quick-activities.md)