> ## Documentation Index
> Fetch the complete documentation index at: https://help.chimeedu.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Teachers and Students

> The teacher and student rosters: searching and exporting, opening an account, editing a teacher's details, moving them between campuses, sending a password reset, and unlinking.

## The Teachers page

Everyone whose ChimeEdu account is linked to one of your campuses appears here. That includes people who accepted a teacher invitation and people who picked your school during account setup.

**Finding people.** Search by name or email, filter by campus (when you have more than one), sort by name, email, campus, or join date, and page through long rosters. **Export CSV** downloads every teacher matching your current search and filter, not just the page on screen.

Two badges you may see on a row:

* **Also staff** — this teacher is also a member of the dashboard. Their account is managed from [Members](/staff/members-and-invitations), so the row is view-only here.
* **Administrator**, **Principal / Dean**, or **Other** — the person chose that account type at sign-up. They're on the roster because they're linked to a campus, not because they teach.
* **Self-claimed** — the teacher picked your campus themselves at sign-up and hasn't accepted an invitation or been verified by a matching school email. Their account page offers **Send invitation to verify**; use the **Link** filter to list them all.

## Opening an account

**Manage** (or **View**, for Leaders) opens the account page: identity, security status (email confirmed, two-factor, passkey), the campus and institution they're linked to, their ChimeEdu plan and how much of it they're using, and when they last signed in. Billing details are never shown — plans belong to the teacher and are managed by ChimeEdu.

### Editing details

| Role              | Can change                                                     |
| ----------------- | -------------------------------------------------------------- |
| Institution Admin | Display name, first and last name, email, account type, campus |
| IT / Network      | Email and campus                                               |
| Leader            | Nothing (view only)                                            |

Email changes take effect immediately, with no re-confirmation step, and the teacher's **previous address is notified** so they can raise the alarm if it wasn't expected. The campus you choose must be one of your institution's campuses.

Email changes and password resets are **not available for self-claimed teachers** — the ones who picked your campus themselves and haven't accepted an invitation. Send them an invitation from their account page first; once they accept, both actions unlock.

<Warning>
  Changing someone's email changes how they sign in. Double-check the address, and tell the teacher.
</Warning>

### Sending a password reset

Admins and IT can send a teacher the standard password-reset email from the **Security** card. It's the same link a teacher would get from "Forgot password" and expires after an hour. Nothing about their account changes until they use it.

### Unbinding a teacher

**Unbind** (Admins only) removes the link between the account and your campus. The teacher disappears from your roster and analytics, and their students stop appearing on your Students page. **Their account, classrooms, and activities are not touched** — this is the right tool when someone leaves for another school. To hand their classrooms to a colleague first, use [Reassign](/staff/reassign-content).

## The Students page

Students belong to your institution through their teachers: anyone with an active enrollment in a classroom owned by one of your teachers is listed, with a count of how many of your institution's classrooms they're in. Search, sort, paging, and **Export CSV** work the same way as on Teachers.

Student accounts are **view-only** for everyone. You can open a student's account page to see their identity and activity, but no staff role can edit a student. IT members don't see the Students page at all.

<Note>
  Student data here is visible to Institution Admins and Leaders under the same "school official" basis as your own student information systems. The Performance page never shows anything per student — see [Performance and Adoption](/staff/performance-and-adoption).
</Note>