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staff.chimeedu.com is the dashboard for the people who run a school or district on ChimeEdu — principals, instructional leaders, and IT — as opposed to the teachers who create classrooms and activities in the main app. It sits above the teacher app. Teachers keep working at app.chimeedu.com exactly as before; the staff dashboard gives your institution’s leadership a view across all of them: who teaches here, which students are enrolled, how activities are being used, anonymized performance, and the tools to keep things running when staff change.

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Who can sign in

You sign in with your normal ChimeEdu account — the same email and password (or passkey) you use anywhere else. Two-factor authentication applies if you have it enabled. What gates access is membership: ChimeEdu links your account to your institution as a staff member with one of three roles. An account that isn’t a staff member of any institution is refused with “This account is not a staff member of any institution,” even if the password is correct.
Institutions are set up by the ChimeEdu team. If your school isn’t on ChimeEdu yet, or you should have staff access and don’t, contact us.

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The three staff roles

Roles are about the institution, not about ChimeEdu as a whole. An Institution Admin has no special powers anywhere else on the platform, and a teacher’s own plan and content are never affected by their institution’s staff roles.

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What’s on the dashboard

Each role sees only the pages it can use. IT members land on IT & Network when they sign in.

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How teachers and students end up in your institution

Your institution is made of one or more campuses — real school buildings, each matched to the national school registry or entered by hand. A teacher belongs to your institution when their ChimeEdu account is linked to one of those campuses, which happens when they accept a staff invitation or pick that school during account setup. Students belong through their teachers: any student enrolled in a classroom owned by one of your teachers appears on your Students roster. Students are never linked to a campus directly.
Because the link is by campus, a teacher who chose your school during sign-up appears on your roster automatically — marked Self-claimed until they accept an invitation from you. For self-claimed teachers, staff can’t change the sign-in email or send a password reset; everything else works. If you see someone who shouldn’t be there, Unbind them from the Teachers page — that only removes the link, never their account or their work.

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If the dashboard says your institution is suspended

ChimeEdu can pause an institution’s staff dashboard. When that happens every staff member sees a single notice explaining that nothing can be viewed or changed until it’s reinstated. Teacher and student accounts keep working normally. If you believe it’s a mistake, contact ChimeEdu support.