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An email address on your school’s domain proves that someone is affiliated with the school. It does not prove they speak for the school, because students often share the same domain. Verification is about control: of the school’s DNS, or of its website. An institution that ChimeEdu set up directly is already Verified by ChimeEdu. Adding a domain proof of your own is still worth doing — it makes the verification yours to keep, and it is what lets teachers on that domain link to your campuses as verified.

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Who can do this

Institution Admins and IT members, from IT & Network → Verify your institution. Leaders can see the status but not change it.

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Two ways to prove control

Add one TXT record at your DNS provider. It is harmless, reversible, and what most IT teams prefer.
  1. Enter your institution’s domain — the one your staff email addresses end with — and choose DNS record, then Get my record.
  2. Copy the host (_chimeedu.yourdomain.org) and the value (chimeedu-verify=…) into a new TXT record at your DNS provider. Leave the TTL at your provider’s default.
  3. Press Check now. DNS changes can take up to an hour to appear; the claim stays open for 14 days.

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What happens after

  • The Verification row in Settings and the badge on the IT page read Verified by domain.
  • ChimeEdu re-checks every verified domain nightly. If the record disappears for seven nights in a row your admins and IT are emailed; after 30 days the institution returns to unverified. Nothing is deleted.
  • Teachers who sign up with an address on a verified domain and pick one of your campuses are linked as domain-verified, not self-claimed.

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Removing a domain

Remove on a domain revokes it. The record is kept in the Activity log. If ChimeEdu verified your institution directly, that verification stays in place regardless of your domains.