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Got a question about ChimeEdu? Check the answers below. Still stuck? Ask your teacher or contact support.

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Getting Started

It depends on what you’re doing. To join a classroom, take an assessment, or save your flash card progress, you do need a student account. For live quizzes, you can join as a guest using just the 6-character Quiz ID — no account required. Quiz results aren’t stored for anyone, so signing in doesn’t change what’s kept.
1

Get your classroom join link

Ask your teacher for your classroom’s join link or join code.
2

Visit the registration page

Go to app.chimeedu.com/register and fill in your name, email address, and a password (at least 10 characters).
3

Confirm your email

Check your inbox for a confirmation email and click the link inside to verify your address.
4

Join your classroom

Once signed in, use your teacher’s join link or code to enrol in your classroom.
Your teacher will share an 8-character classroom code. If you already have an account, sign in, then enter the code in the Join form on your dashboard. If you don’t have an account yet, your teacher may send you a sign-up link with the code built in — that enrolls you as you create the account. Once you’ve joined, the classroom and its content appear on your dashboard automatically.

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Quizzes

When your teacher starts a live quiz session, they’ll display a 6-character join code — usually on a projector or screen at the front of the class. Open any browser, go to app.chimeedu.com, and enter the code in the join field on the homepage or your dashboard. The code is case-insensitive, so you don’t need to worry about uppercase or lowercase letters. Once you enter the code, you’ll be taken straight into the quiz lobby.
Yes! You can join any live quiz as a guest — no account or sign-in needed. Just enter the 6-character Quiz ID in your browser. You’ll be asked for a display name, which is what appears on the leaderboard. Your score shows during the session and isn’t kept once it ends.
No — quiz scores aren’t stored at all, whether you’re signed in or joining as a guest. Scoring happens live during the session and is gone once it ends, so there’s no quiz history to look back on. If your teacher needs a record of your work, they’ll set an assessment instead.

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Assessments

After you submit, a couple of things happen depending on the question types in the assessment:
  • Multiple choice, true/false, and image select questions are scored automatically when you submit. You won’t see the score yourself — results go to your teacher, not to a student results screen.
  • Written response questions (open-ended or short-answer) are reviewed and graded manually by your teacher. You won’t see a score for those until your teacher has reviewed your response and assigned a mark.
Your teacher receives a notification as soon as you submit, so they know to check your responses.
No — once you click Submit, your assessment is final and cannot be edited. Before submitting, take a moment to review all of your answers. If you believe there was a technical issue that affected your submission, contact your teacher as soon as possible and they can look into it.
Written responses (open-ended questions) are reviewed and graded manually by your teacher — they aren’t scored automatically. Your teacher needs to read your response and assign a mark before you’ll see a score. If it’s been a while and you’re still waiting, check with your teacher directly.

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Flash Cards

Open your classroom from your dashboard and find the flash card activity your teacher has assigned. Click it to go to the activity page, then choose a study mode:
  • Flip — classic front-and-back card flipping
  • Type Answer — type the answer before flipping
  • Multiple Choice — pick the correct answer from options
Work through the deck at your own pace. ChimeEdu uses a spaced-repetition algorithm to show you cards you find harder more frequently, helping you remember them over time.
Yes — your progress is saved automatically as long as you’re signed in to your account. The spaced-repetition schedule remembers which cards you’ve mastered and which ones need more practice, so each time you return, you’ll pick up right where you left off. If you’re using flash cards as a guest (without signing in), your progress will not be saved.

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Experiences

An Experience is ChimeEdu’s field trip tool. Your teacher creates an Experience to document a real-world outing — mapping the route, listing locations to visit, and collecting student journal entries along the way. As a student, you can check in at locations and write journal entries to record what you observed or learned. Experiences can also be shared with parents and staff.
That’s up to your teacher. Your teacher controls the visibility settings for journal entries in each Experience. They can choose to keep entries private (visible only to you and the teacher) or to make them visible to your classmates. Check with your teacher if you’re unsure what the visibility setting is for a particular Experience.

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Account

1

Go to the forgot-password page

Visit app.chimeedu.com/forgot-password.
2

Enter your email address

Type the email address you used when you registered and click Send Reset Link.
3

Check your inbox

Look for an email from ChimeEdu with a password reset link. If you don’t see it after a minute or two, check your spam or junk folder.
4

Set a new password

Click the link in the email and choose a new password (at least 10 characters). Once saved, you can sign in straight away.
If you still can’t get in, ask your teacher or contact support.
Yes — ChimeEdu works in any modern mobile browser. You don’t need to download an app. Open Chrome, Safari, Firefox, or Edge on your phone or tablet and go to app.chimeedu.com. The platform is optimized for mobile and tablet screens, including iOS and Android devices. Pinch-to-zoom is supported throughout.