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If you can’t remember your password, you don’t have to reset it. ChimeEdu can email you a one-time sign-in link: open it and you’re signed in. This works for teachers, students, and institution staff, and it’s the quickest option when a whole class needs to get back in at once.
A sign-in link is a good fit for classroom devices too. Students can sign in from the email on their phone or school account without ever typing a password on a shared computer.
1

Go to the sign-in page

Visit app.chimeedu.com/login.
2

Enter your email address

Type the email address you registered with in the Email field. Leave the password empty.
3

Choose Email me a sign-in link

Click Email me a sign-in link under the Sign In button. You’ll see a “Check your email” message.
4

Open the link from your email

Open the message from ChimeEdu titled Your ChimeEdu sign-in link and click Sign in to ChimeEdu. You’ll land on your dashboard, signed in. If you don’t see the email within a couple of minutes, check your spam or junk folder.

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Good to know

  • Links expire after 15 minutes and work once. If a link has expired or was already used, go back to the sign-in page and request a new one.
  • Open the link on the device you want to use. The link signs in the browser it’s opened in. If you request it on a laptop but open the email on your phone, your phone is the device that gets signed in.
  • Two-factor authentication still applies. If your account has 2FA turned on, you’ll be asked for your authenticator code after the link is checked.
  • Your password doesn’t change. A sign-in link is just another way in. You can keep using your password, or reset it whenever you like.
  • It confirms your email. If you never clicked the confirmation link from your welcome email, signing in with a link takes care of that too.
  • Didn’t request a link? You can ignore the email. Nobody can sign in to your account without opening the link in that message.
Each account can request up to five links every 15 minutes, and a school network can request up to 100 an hour. That’s sized so a full class can sign in together. If you do see a “too many requests” message, wait a few minutes and try again.

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Still can’t sign in?

  • The email address you enter must be the one on your ChimeEdu account. A typo in the address means the link goes nowhere, but for privacy the page shows the same “Check your email” message either way.
  • Student accounts that are waiting for a parent or guardian’s permission can’t sign in yet, with a link or a password. Ask your teacher if you’re not sure.
  • See Account & Login for other sign-in problems, or contact support.